14+ Yrs of experience in Power Distribution business, with core expertise in EaaS, Customer Experience Management, Relationship Building, Marketing Communication. MBA(Marketing),PG Diploma(Public Relations),Digital Marketing Certification.

-Comfortable in developing relationships with key decision-makers and cultivating healthy relations with them for achieving business objectives.-Have experience in effectively handling Customer Services/ Customer Care or Complaint Management activities.-Efficient in interacting with multiple levels of organization, management and staff comprising of Media Executives.-Demonstrated excellence in image and brand building; adept in building and managing corporate identity.-Collating and drafting the Monthly/Quarterly/Yearly newsletters, relevant communication contents at customer touch points/ website, get them designed through Creative team.-Efficient in streamlining operations of Team/Department and Creative Groups for ensuring effective delivery of solutions keeping in consideration the pre-discussed parameters for ensuring consistent achievement of targets.-Abilities in managing activities for entire Customer life cycle.-Planning and executing CSR campaigns for establish