Privacy Policy

Effective Date: 04.06.2025

Legal Entity: Wedge Industries Limited
Brand Name: ZJELL
Registered Address:
5th Floor, Wing A, Statesman House
148 Barakhamba Road, Connaught Place
New Delhi, Delhi 110001, India
Contact Email: cs@zjell. com

At ZJELL, a brand owned and operated by Wedge Industries Limited, we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information when you interact with our website, mobile platforms, and services.

By using our website or transacting with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect and process the following personal details:

Full name
Contact information (email, phone number)
Shipping and billing address
Account login credentials
Payment details (secured and processed via certified third-party gateways)

B. Non-Personal Information

IP address and geolocation
Device type, browser, OS
Site behavior (pages visited, clicks, time spent)
Cookies and usage analytics

2. How We Use Your Information

We use your data to:

Process and deliver orders
Create and manage your account
Provide customer service and communication
Improve our platform, offerings, and user experience
Comply with applicable legal requirements
Prevent fraud and protect platform integrity

3. Sharing Your Information

Your personal data may be shared with:

Third-party service providers (logistics, payment processors, IT systems)
Compliance authorities when required by law or regulation
Wedge Group affiliates operating under similar privacy protection standards

We do not sell your personal data to third parties.

4. Data Transfers

As part of our international e-commerce operations, your data may be transferred to or accessed by partners or systems located outside India. We ensure such transfers are lawful and adequately protected.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

Store preferences
Analyze traffic and usage
Personalize product recommendations and ads

You can control cookie preferences through your browser settings.

6. Data Protection & Security

We follow industry best practices and implement security safeguards including:

SSL encryption
Secure payment gateways
Regular software updates and access control

Despite our efforts, no online platform is completely risk-free. Use at your own discretion.

7. Your Rights (Applicable under Indian Law and GDPR, if applicable)

You may:

Request access to your data
Ask for correction or deletion of personal information
Withdraw consent or object to processing
Opt out of marketing emails at any time

To exercise these rights, email us at cs@zjell.com.

8. Retention Policy

We retain your data as long as your account is active or as needed to:

Fulfill contractual and legal obligations
Resolve disputes and enforce agreements

9. Third-Party Links

ZJELL may link to third-party sites for your convenience. We are not responsible for their privacy practices. Please review their policies before engaging.

10. Policy Updates

We may update this policy periodically. Revised versions will be posted on this page with a new effective date. Continued use of the site constitutes acceptance of the updated policy.

For questions about this policy or your personal data, contact:
ZJELL – A Brand of Wedge Industries Limited
📍 5th Floor, Wing A, Statesman House,
148 Barakhamba Road, Connaught Place,
New Delhi 110001, India
📧 Email: cs@zjell. com