Best Direct Sales Agency for Local & Export Growth | ZJELL

FAQs — ZJELL Direct Sales Agency

1) What exactly does a Direct Sales Agency (like ZJELL) do?
We provide end-to-end B2B sales execution: ICP and targeting, multichannel outreach, meetings, demos, proposals/negotiation, distributor onboarding, export documentation, marketplace/tender handling, and collections.

2) How is this different from “Direct Selling Agents (DSA)” used by banks/MLM?
Those DSAs source retail loans or sell consumer goods. We’re a B2B sales agency focused on winning POs, appointing distributors, and growing export/local revenue.

3) Which industries do you specialise in?
Industrial insulation & building materials, prefab/engineered products, B2B consumables, and B2B SaaS. We’ll assess fit for other categories during discovery.

4) Which regions do you cover?
India (top 30 cities) and exports to GCC, UK/EU, SE Asia, plus select North American cities. We deploy country/city reps or remote “country captains” as needed.

5) What outcomes can I expect in the first 30 days?
ICP + target list, sequences/scripts, price book loaded, outreach live, distributor shortlists, and typically 12–20 qualified meetings scheduled (category dependent).

6) What KPIs do you own?
Meetings booked & kept %, SQLs, proposal TAT, win rate, ASP, POs & revenue collected, distributor sign-ups/activation time, and DSO reduction.

7) How do you price your services?
Standard INR/hour model (₹2,500/h) with minimum blocks per service (e.g., DSA monthly, lead-gen monthly, docs desk, etc.). Optionally, retainer + success fee for export DSA.

8) Do you charge a success fee?
Yes, where agreed: typically 5% on collected FOB for Export DSA and 1% for Collections Desk—only on cash collected.

9) What’s the minimum commitment?
Monthly/recurring desks typically 3 months. One-off items (pricing design, trade shows, playbooks) are project/event-based.

10) What do you need from us to start?
Price book & MoQs, target countries/cities, product sheets/certs, sample policy, brand assets, CRM access (or we can provision Zoho), and a decision-maker for weekly reviews.

11) Can you work inside our CRM?
Yes—Zoho preferred, but we can operate inside Salesforce/HubSpot/Pipedrive. We enforce stage gates, activity logs, and reporting dashboards.

12) How do you generate leads?
Clean B2B lists (company + decision-makers), personalised email/LinkedIn/WhatsApp/call outreach, marketplace RFQs, tender scans, and event meeting schedules.

13) How do you qualify and book meetings?
We use ICP rules, budget/authority/need/timeline checks, and calendar booking links. We target a ≥60% show rate via reminders and reschedule workflows.

14) What does your Distributor/Channel service include?
Market mapping, outreach, due diligence, term sheets, onboarding, enablement (playbooks/training), and performance reviews with quarterly scorecards.

15) Do you handle export documentation?
Yes: Incoterms (FOB/CIF/CFR), LC/TT coordination, HS codes, COO, commercial invoice, packing list, BL checks, and documentation QA to reduce disputes.

16) Can you support tenders and trade shows?
Yes: bid scans, bid/no-bid, submissions, and on-ground booth staffing (pass-through for booth/ads/travel). Post-show follow-ups are included.

17) Do you manage marketplaces (Alibaba/Global Sources/IndiaMART)?
Yes: RFQ triage, quote prep, follow-ups, SLA tracking, and profile/catalog optimisation to lift volume and win-rate.

18) How do you reduce DSO and ensure collections?
Structured follow-ups, escalation ladder, credit-control hygiene, documentation accuracy, and proactive dispute resolution; success fee applies only on collected amounts.

19) What about language and time zones?
We operate in English first; local language support is arranged per market. We align calling blocks to buyer time zones and share dialer schedules.

20) Do you offer exclusivity?
City/country exclusivity is performance-based with deal registration and mutually agreed targets. We avoid blanket exclusivity without KPIs.

21) How is success measured and reported?
Weekly pipeline reviews, monthly win-loss analysis, dashboards for meetings/SQLs/win rate/ASP/revenue/DSO, and quarterly territory & capacity plans.

22) What costs are pass-through?
Ad spend, trade-show/booth fees, travel, translations/certifications, and courier/logistics for samples are billed at actuals with receipts.

23) Can we start with a pilot?
Yes, we recommend a 30-day pilot with a defined market and meeting/PO goals, then scale to additional cities/countries.

24) Who owns the data and materials?
You own all data, scripts produced for your brand, lists built for your ICP, and CRM records. We sign MNDA and follow strict data security practices.

25) What governance/compliance do you follow?
Anti-bribery/anti-kickback clauses, export documentation accuracy, privacy/data security, and clear audit trails in CRM and file systems.

26) How fast can you start?
Typically 7–10 business days after MNDA/SOW sign-off, initial block payment, and receipt of price book/market inputs.